Your Realty Leverage
Our mission is to create a first class buying and selling experience for all of our clients and we are seeking an Administrative Assistant who is passionate about helping us reach our objectives and supporting the team.
The ideal candidate will have experience in administration in real estate, leasing, title or mortgage. The natural ability to organize and prioritize daily tasks with minimal direction is critical in this position. Excellent communication and client service skills are a must.
We are seeking someone who adheres to the highest ethical standards, possesses impeccable attention to detail and exhibits an exceptional professional manner. If you have the gift of hospitality, thoroughly enjoy interacting with others and have an amiable, outgoing and pleasant demeanor, we look forward to hearing from you. We are searching for a person who genuinely desires to help others, takes pride in their quality of work and also has the ability to multi-task and solve problems.
There is the opportunity for advancement for someone who desires to contribute to the growth and refinement of the organization they work with. This is an excellent opportunity to contribute to the growth of an organization while advancing along with it.
Build, implement and manage all systems for clients, lead generation, database management and back office support
Oversee all listing files and listing marketing (brochures, flyers, online marketing, etc.)
Manage website, blog sites and social media
Act as a liaison between clients and agents
Participate in company-provided training sessions
Manage contract to close process
Create and maintain an operations manual that documents all systems and standards
Be the first point of contact in handling customer inquiries and complaints
Keep agent informed about challenges and issues that need to be handled
Provide concierge level customer service to clients and customers
Work with all preferred vendors, including professional photographers, contractors, etc.
Continue to take day to day office tasks away from agent, organizing workflow and reducing inefficiencies
Technologically savvy and able to learn new programs quickly and able to troubleshoot common issues; proficiency in Word, Excel, PowerPoint, Outlook and Internet skills
Have excellent attention to detail and high-level accuracy with documents
Concerned with doing things the right way the first time
Flexible in daily routine; ability to prioritize and manage shifting responsibilities
Ability to assess, prioritize and act quickly
Learning based and solution oriented
Deadline driven and extremely organized
Open to new ideas and systems
Able to stay calm and patient when faced with emotional situations
Excellent customer service and interpersonal skills; can empathize and build
Able to make quick and effective decisions, solve problems, as well as maintain confidentiality
Excellent verbal and written communication skills
Proficient in time management
A true professional, who supports the entire team in achieving their goals